4028546 Canada, Inc., doing business as iView Systems Ltd., develops incident and security reporting solutions. The company offers an integrated suite of software solutions for converged and embedded security management, such as incident reporting and risk management, visitor management, identification, compliance reporting and business intelligence, and responsible gaming. Its software has flexibility to run on premise or in the cloud. The company serves corporate, gaming, healthcare, hospitality, education, government, property management, and transport industries. The company was founded in 2002 and is headquartered in Oakville, Canada with satellite offices in Las Vegas, Nevada; and Peor...
2381 Bristol Circle
Oakville, ON L6H 5S9
Founded in 2002
iView Systems Releases New Case Management Module Accelerating Investigations in the Itrak Incident Reporting & Risk Management Platform
Dec 13 16
iView Systems announced the next evolution of its powerful reporting platform, the iTrak(R) Incident Reporting & Risk Management System Version 6.0. This release includes the addition of significant enhancements and feature updates, including the collaborative Case Management and automated iDispatch Security Kiosk Modules. The Case Management module provides a unique user-friendly, secure environment to create, manage and complete the investigation life-cycle, while the iDispatch Security Kiosk Module streamlines dispatch resources in real-time. The iTrak(R) Platform centralizes information from disparate sources into an integrated framework to collect, manage, track and report on all incidents and activities in one cohesive platform. Building on the proven technology developed and refined for over a decade in highly regulated industries, iView's newest platform version 6.0 is a major release with the deployment of new modules including: Case Management and iDispatch Security Officer Management Kiosk. Plus over 60 customer requested new features and enhancements in the following modules: Ad-hoc Reporting, Administration, API (Software Development Kit), Best Practices, Audit, Incident File, iPass Visitor Management, iKiosk Security Management, Lost and Found, Media, Notifications, Personnel and Subjects. The iTrak(R) Case Management Module offers an enhanced and integrated investigation and case management tool that supports the dynamic work that occurs during an investigation. It allows routing information to the right users, managing content- and context-centric workflows, while tracking investigation processes for strong investigative and case-collaboration. Ease of use, accuracy and clarity are important elements of the design and enables single click escalation of any incident to a formal case investigation. For security, surveillance, loss prevention and risk managers to properly conduct investigations, the iTrak(R) Case Management Module leverages the existing capabilities of the iTrak(R) Incident Reporting Platform. This facilitates the investigation process by using the software's existing integrated incident and subject centric approach to seamlessly tie a variety of incident data sources to the case.