February 22, 2018 12:54 PM ET

Commercial Services and Supplies

Company Overview of Arise Virtual Solutions Inc.

Company Overview

Arise Virtual Solutions Inc. provides business process outsourcing (BPO) and crowdsourcing solutions for Fortune 150 and 500 companies, and other brands. It offers customer support services, including voice, email, live chat, text, social media sales, and technical support; BPO services; and consulting services in the areas of diagnostic, design, and deployment. The company also provides eCommerce outsourcing services and solutions, including customer service support, inbound sales support, order fulfillment, invoice inquiries and adjustments, and loyalty programs; and healthcare outsourcing solutions, such as non-clinical, payor, and pharmaceutical and medical device support services. The c...

3450 Lakeside Drive

6th Floor

Miramar, FL 33027

United States

Founded in 1994

Phone:

954-392-2600

Fax:

954-392-9640

Key Executives for Arise Virtual Solutions Inc.

Co-Chairman and Chief Executive Officer
Age: 60
Chief Financial Officer and Executive Vice President
Group Chief Executive of EMEA
Vice President and Chief Technology Officer
Chief Information Officer and Senior Vice President
Compensation as of Fiscal Year 2017.

Arise Virtual Solutions Inc. Key Developments

Arise Virtual Solutions Inc Launches SMB Cloud Customer Support Solution

Arise Virtual Solutions Inc. announced launching a new small to mid-sized business solution. This new solution provides these companies access, for the first time, to the innovative tools and technology the company has been developing for over 20 years. Arise understands just how unique small and mid-size enterprises and their customers are, and that is what drove the development of this robust and flexible SMB cloud-based version of its platform. It connects companies in growth mode with its network of thousands of micro call centers using the SaaS platform, in a relatively turnkey environment that is 100% web-based. SMB solution molds to each client's customer management operations with minimal effort and low start-up costs by leveraging a flexible, 100% technology infrastructure. It is a turnkey, live contact agent solution offering a suite of tools to satisfy your pressing customer care needs. Services include: INBOUND CALL SUPPORT, OUTBOUND CALLING, DYNAMIC SCRIPT BUILDING & WORKFLOW, OMNICHANNEL CAPABILITIES, PLATFORM FLEXIBILITY, QUALITY ASSURANCE. Small to medium-sized businesses that make use of this 100% virtual solution will not have to worry about all the typical expenses associated with a brick and mortar infrastructure. They will be able to lower their total cost of ownership by taking advantage of the technology that Arise has been developing for 20 years. The company has built the processes and tools essential to managing a contact center environment virtually and is proud to bring this cost-effective, robust solution to small and medium-sized business.

Arise Virtual Solutions (Canada) Inc. Expands Virtual Customer Support Reach in Canada

Arise Virtual Solutions (Canada) Inc. is expanding its reach in Canada. The virtual on-demand economy is growing, and hundreds of customer service opportunities are available this month alone through the Arise platform for entrepreneurs inspired to move toward home-based work. Those interested can launch their own virtual call centre or work for an existing call centre, using the Arise Platform to connect to major Canadian and international brands. To meet this demand, Arise is demonstrating its commitment to the Canadian market with an investment in mass marketing and brand awareness that is a first in its history in Canada. Now a proud sponsor of one of the most well recognized hockey team's in Canada, the Arise name will be featured rink side, on TV, and with brand sell commercials around this season's games, and word of the home-based customer service business opportunity will reach a new and vast audience across Canada.

Arise Virtual Solutions Inc. Appoints Olivette Whipple as Senior Vice President and Chief Services Officer

Arise Virtual Solutions Inc. announced appointment of Olivette Whipple in the role of Senior Vice President and Chief Services Officer to the company. Olivette is known for her strong track record of driving profitable growth and enabling operational excellence, and will be responsible for leading the Global Client Results organization. Olivette is an industry veteran with more than 25 years of experience and joins Arise from Concentrix, where she held the role of Vice President, Global Delivery and was responsible for leading the service delivery of a global workforce, supporting over 300 corporate clients in 24 countries.

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