Study: Nearly Half of Small Business Owners Feel Repealing Net Neutrality Will Have a Negative Impact

Study: Nearly Half of Small Business Owners Feel Repealing Net Neutrality Will
                            Have a Negative Impact

Paychex survey reveals many business owners concerned about the potential
impact a repeal of net neutrality rules may have on their business

PR Newswire

ROCHESTER, N.Y., April 16, 2018

ROCHESTER, N.Y., April 16, 2018 /PRNewswire/ -- On April 23, 2018, the Federal
Communications Commission's (FCC) repeal of net neutrality rules begins.
According to a Paychex Small Business Survey conducted by Paychex, Inc., a
leading provider of integrated human capital management solutions for payroll,
HR, retirement, and insurance services, 44 percent of small business owners
feel repealing net neutrality rules that are currently in place will
negatively impact their business website, and the same number, 44 percent, are
not sure how the repeal will impact their business.

As the FCC's repeal of net neutrality draws near, a Paychex Small Business
Survey found 44% of small business owners feel doing so will negatively impact
business.

Since 2015, net neutrality rules have required Internet service providers to
enable the same level of access to all content applications regardless of the
source. Providers could not favor or block particular products or websites
based on online clout or level of brand awareness. As a result of the FCC's
vote to repeal net neutrality, Internet service providers can now factor these
website traits into speed and quality of service, potentially impacting user
experience for visitors to a business's website. According to the Paychex
survey, only 12 percent of small business owners think the decision to repeal
net neutrality will positively impact their business. Additionally, 44 percent
of respondents are not sure how the repeal will affect their business, perhaps
underscoring a lack of understanding on the topic of net neutrality
altogether.

"The repeal of net neutrality adds yet one more worry to business owners'
minds, and while they can personally commit to optimizing their websites, they
may still fall short in competing with the high brand awareness of larger
online businesses," said Martin Mucci, Paychex president and CEO. "Regardless
of how they feel about a repeal of net neutrality rules, business owners
should brace for the potential impacts this policy change may have on their
business' online presence."

The Paychex study also revealed that 59 percent of small business owners think
repealing net neutrality will mean less traffic to their business' websites
because Internet service providers will favor large corporations over their
small businesses. Additionally, a quarter of respondents (25 percent) are not
yet sure how the repeal of net neutrality will impact their business' web
traffic.

Business owners should keep informed on these policy changes, as some
components of the net neutrality repeal may legally take effect after April
23, upon approval by the Office of Management and Budget. In addition to
federal policy changes, some state and local legislators are considering
moving forward with net neutrality laws within their own jurisdictions.
Several pending lawsuits may also potentially hinder the repeal, depending on
the outcomes.

To learn more about the Paychex survey and what business owners need to know
about the net neutrality repeal, visit payx.me/netneutrality.

About the Paychex Small Business Snapshot
Data included in the Paychex Small Business Snapshot was taken from the
results of the Paychex Small Business Survey. The survey was conducted online
between January 22, 2018 and March 12, 2018 and polled 522 principals of U.S.
companies.

Disclaimer: The data cited in this news release represents the opinions of the
survey respondents and not those of Paychex or its employees.

About Paychex
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital
management solutions for payroll, HR, retirement, and insurance services. By
combining its innovative software-as-a-service technology and mobility
platform with dedicated, personal service, Paychex empowers small- and
medium-sized business owners to focus on the growth and management of their
business. Backed by 45 years of industry expertise, Paychex serves
approximately 605,000 payroll clients as of May 31, 2017, across more than 100
locations and pays one out of every 12 American private sector employees.
Learn more about Paychex by visiting www.paychex.com, and stay connected on
Twitter and LinkedIn.

Media Contact
Tracy Volkmann
Paychex, Inc.
585-387-6705
tvolkmann@paychex.com 
@PaychexNews

Paychex Logo (PRNewsfoto/Paychex, Inc.)

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SOURCE Paychex, Inc.

Website: http://www.paychex.com
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