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Opinion
Michelle Leder

Are Roblox Investors Taking Outage Seriously Enough?

The video-game company is trying to reassure its shareholders, but they may be turning a blind eye to a potential problem.

Three days of downtime is serious trouble for any online platform.

Three days of downtime is serious trouble for any online platform.

Photographer: Gabby Jones/Bloomberg

When Roblox Corp., the popular video-game platform that started trading publicly last March, went offline for three days at the end of October, it generated a wave of criticism on Twitter and elsewhere. Kids, including my son, who spends more time on the platform than I’d care to admit, were left to ponder what to do with their free time going into Halloween weekend. 

When the company finally announced just after 7 p.m. on Oct. 31 that the platform was back online and published a post on its blog with additional details from co-founder and chief executive officer David Baszucki, it almost didn’t matter that it was prime trick-or-treating time, at least on the West Coast. There were three days of gaming to make up for, fueled by lots of newly acquired candy.