Facebook Needs to Change

How did Facebook Inc., mere distributor of clicks and likes, become the nexus of so many crises? And why does it always seem to make things worse?

Facing global criticism over privacy breaches and the Russian disinformation campaign, according to the New York Times, Facebook dissembled publicly, stifled dissent internally, called in political favors, and hired a consulting firm to shift blame and intimidate critics. (The firm even intimated that George Soros was masterminding an anti-Facebook cabal.)