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Opinion
Leonid Bershidsky

HealthCare.gov: Too Big to Succeed?

The sheer size of the Obamacare website project may have doomed it to failure.

There's a simple but somewhat overlooked explanation for the debacle that is HealthCare.gov: It was so big that it had to fail.

Some unique insight into the Obamacare website's difficulties can be found in the "Chaos Manifesto," a treatiseon tech failure by the Standish Group, an IT consulting company that collected data from 90,000 projects spread out over 18 years.