Epic: On Hold for 12 Hours With United Airlines

Jan. 6 (Bloomberg) -- Bloomberg News’ Julianna Goldman recounts her 12 hours spent on hold with United Airlines trying to change a flight on Bloomberg Television’s “Market Makers.”

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43:37 - Guests include: Evercore ISI chairman Ed Hyman, Chicago Mayor Rahm Emanuel, BP's Deputy CEO Lamar McKay, Credit Suisse's Jan Stuart and Angus Deaton, Nobel laureate and Princeton University professor. (Source: Bloomberg)
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