Social Media Is Changing the Way We Complain

April 22 (Bloomberg) -- Josh March, CEO and Founder of Conversocial, discusses the future of customer service via social media. He speaks on Bloomberg Television's "Market Makers." (Source: Bloomberg)

BofA’s Moynihan: Customers Still Drive Our Business
30:36 - Bank of America Chairman and Chief Executive Officer Brian Moynihan discusses the regulatory environment under the incoming Trump administration and the strategic transformation of the bank’s business. He speaks with Erik Schatzker from the World Economic Forum in Davos, Switzerland on "Bloomberg Markets.” (Source: Bloomberg)
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