DigitalGenius Is Making Chatbots Brighter

DigitalGenius is using machine learning to analyze service logs and determine the best response to all sorts of questions, drastically cutting the amount of time it takes to get a customer service chatbot up to speed. Globalive chairman Anthony Lacavera sits down with Dmitry Aksenov, Founder and CEO of DigitalGenius. (Source: Bloomberg)

Full Show: Bloomberg Daybreak: Americas (05/30)
29:15 - Bloomberg Daybreak: Americas hosted by David Westin and Jonathan Ferro. Guests include Michael O'Leary, chief executive officer at Ryanair Holdings, Carl Weinberg, chief economist at High Frequency Economics, and Harvard Kennedy School Professor Nicholas Burns. (Source: Bloomberg)
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