Improving the Customer Service Chat-Bot

While chat bots are quickly becoming the customer service representatives of the digital age, it can be clunky and frustrating to talk to a machine. Rasa NLU could be part of the solution. The open source API makes it easier to bring more sophisticated bots to market. Globalive Chairman Anthony Lacavera talks to Rasa's co-founder and CEO Alexander Weidauer. (Source: Bloomberg)

Full Show: Bloomberg Daybreak: Americas (07/07)
17:30 - Bloomberg Daybreak: Americas hosted by David Westin, Jonathan Ferro, and Alix Steel. Guests include Nicholas Burns, professor at Harvard Kennedy School, Bill Gross, fund manager at Janus Henderson Group, and Rick Rieder, chief investment officer of global fixed income at BlackRock. (Source: Bloomberg)
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