Are Loyalty Programs Losing Their Appeal?

Jay Milliken, senior partner at Prophet, discusses consumer loyalty programs, which ones get it right and if the industry needs to be revamped. He speaks to Bloomberg's Rishaad Salamat on "Trending Business." (Source: Bloomberg)

Ryanair to Reduce Luggage Fee, Increase Bag Size
03:11 - Ryanair Chief Marketing Officer Kenny Jacobs discusses the airline's policy changes for luggage. He speaks on "Bloomberg Daybreak: Europe." (Source: Bloomberg)
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