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00:00COMPETITION. HOW CAN YOU HARMONY, ONE OF THE EARLIEST PLAYERS IN THE ONLINE DATING SPACE, KEEP ITS MARKET SHARE? LET'S ASK THE FOUNDER. HE JOINS US NOW. HE JOINS US FROM L.A.. NEIL, TO BE FAIR, I THINK OF EHARMONY AS AN ENTIRELY DIFFERENT PRODUCT THAN ASHLEY MADISON OR IN FACT TINDER. YOU'RE TRYING TO HOOK PEOPLE UP WITH REAL, SOLID RELATIONSHIPS. AM I RIGHT? >> YOU ARE DEFINITELY RIGHT AND THANK YOU FOR SAYING THAT. WE THINK WE'RE IN A TOTAL DIFFERENT BUSINESS FROM ASHLEY MADISON, OBVIOUSLY. EVEN FROM TINDER, WHICH RELATES MORE TO YOUNGER PEOPLE, I THINK THAT WE ARE LOOKING FOR A, LIFETIME RELATIONSHIPS. MATT: I NOTED THAT YOU HAVE MANY MEMBERS OVER THE AGE OF 80 , BUT IF I AM CORRECT, YOUR FASTEST-GROWING DEMOGRAPHIC, AND I AM FROM THIS, IS 25-35 YEARS OLD. IT IS NOT THAT YOU HAVE A SHORTAGE OF YOUNG PEOPLE USING EHARMONY. >> KNOW, WE HAVE A LOT OF YOUNG PEOPLE. WE JUST HAD, FOR INSTANCE, A WEEKEND IN WHICH WE HAD ABOUT 80,000 NEW REGISTRANTS ON OUR WEBSITE. WE ARE GROWING RAPIDLY. WE ARE SO GLAD WE CAME BACK AND GOT FOCUSED AGAIN ON WHAT THE MISSION OF EHARMONY IS. WE ALSO HAVE SOME OTHER PRODUCTS THAT WE ARE EXCITED ABOUT. ALL IN ALL, EHARMONY HAS NEVER BEEN IN BETTER SHAPE. MATT: I WANT TO TALK TO YOU ABOUT THE OTHER PRODUCTS IN A MOMENT. I NOTICED OTHER STAFF THERE, 55% OF YOUR USERS ARE WOMEN, AS OPPOSED TO ASHLEY MADISON, WHERE IT MAY HAVE BEEN 5%. YOU ACTUALLY HAVE REAL LIFE ON YOUR WEBSITE. THESE ARE NOT LOTS. >> WE DO NOT HAVE ANYBODY ON A WEBSITE THAT IS NOT REAL AND LIVE. WE TAKE GREAT PAINS. WHEN PEOPLE ANSWER 250 QUESTIONS, THEY ARE TAKING OUR PROCESS VERY SERIOUSLY. WOMEN LOVE THAT PROCESS. THEY LIKE ANSWERING QUESTIONS ABOUT THEMSELVES. INTERESTINGLY ENOUGH, WOMEN LIKE MEN WHO ARE WILLING TO ANSWER THOSE QUESTIONS. MATT: WOMEN LIKE MEN WHO ASKED THE QUESTION. 80% OF CONTACT IS INITIATED BY MEN. THE WOMEN ARE NOT GOING OUT THERE AND TAPPING THE MEN. THEY ARE JUST PUTTING THEIR PROFILES UP AND THEN JUST WAITING FOR THE MOST PART. EVERYONE'S DATA THOUGH IS SUSCEPTIBLE TO A HACK ATTACK AND I BELIEVE YOU HAD A PASSWORD BREACH A FEW YEARS AGO. YOU ARE ONLINE. HOW SERIOUS ARE YOU ABOUT SECURITY? >> WE HAVE NEVER BEEN SO SERIOUS ABOUT SECURITY. WE ARE SPENDING SEVERAL MILLION DOLLARS PER YEAR TO MAKE SURE OUR SECURITY IS JUST AS SOLID AS IT CAN BE. RECOGNIZING THAT EVEN THE S -- THE FBI HAS BEEN HACKED. A LOT OF PLACES HAVE BEEN HACKED. SONY WAS HACKED AND OTHER PEOPLE. WE DO NOT WANT TO GET TOO PRIDEFUL, BUT WE THINK WE HAVE GOT THE MOST PRIVACY THAT ANYONE COULD POSSIBLY HAVE IN THIS WORLD, AND NOW, IN WHICH PEOPLE TRY TO BREAK INTO YOUR PRIVACY INFORMATION AS MUCH AS THEY DO. MATT: YOU ALSO HAVE THE MOST IN-DEPTH PROFILE INFORMATION ON PEOPLE IN THE ROMANCE WORLD, TO PUT IT BROADLY. YOU ARE CONVERTING THAT KIND OF DATA OR THOSE KINDS OF SKILLS YOU BUILD UP, IDENTIFYING PEOPLE AND MAKING MATCHES TO THE JOBS INDUSTRY. TELL US ABOUT THAT. >> THANKS FOR ASKING ABOUT THAT. WE THINK ONE OF THE MOST UNRECOGNIZED DILEMMAS THAT AMERICANS HAVE IS ONLY ABOUT 30% OF AMERICANS LIKE THE JOB THAT THEY CURRENTLY HAVE. THEY WISH THEY COULD HAVE A BETTER RELATIONSHIP WITH THE PERSON TO WHOM THEY REPORT. THEY WISH THEY COULD HAVE A BETTER CULTURE FIT WITH THE COMPANY THEY ARE WORKING FOR. THEY WISH THEY FELT STRONGER ABOUT THEIR OWN FIT IN TERMS OF SKILLS, AND QUALITIES FOR THE PARTICULAR JOB. WE ARE TRYING TO DO THE JOB WE HAVE DONE FOR MATCHING PEOPLE FOR MARRIAGE. WE THINK WE HAVE HAD A DOUBT 2 MILLION AND MAY BE SLIGHTLY OVER 2 MILLION MARRIAGES NOW. WE HAVE A DIVORCE RATE OF ONLY 3.86%. WE ARE TRYING TO DO THE SAME THING FOR JOBS. IF WE DO, IT WILL BE A REVOLUTION IN AMERICA. IF 100% OR 80% OF AMERICANS COULD REALLY LIKE THE JOB THEY HAVE, THAT WILL HAVE A BIG IMPACT ON THE MARRIAGES THEY HAVE AND ON THE REST OF OUR SOCIETY AREA MATT: I AM SURE JOB SEEKERS WILL LOVE THIS. WILL YOU HAVE TO TAKE RATES FROM EMPLOYERS THAT YOU HAVE, SAY FOR WOMEN ON YOU HARMONY? >> THAT IS INTERESTING. WE WILL HAVE TO DO SOMETHING IN THE BUSINESS-TO-BUSINESS RANGE THAT WILL BE SLIGHTLY DIFFERENT FOR YOU HARMONY. WE HAVE TO LEARN HOW TO RELATE TO HR GROUPS IN LARGE GROUPS. THEY ARE 800,000 COMPANIES IN AMERICA AND WE WANT TO HAVE 1000 OF THOSE COMPANIES ON BOARD BEFORE WE EVEN RELEASE THIS PRODUCT. MATT: THANK YOU FOR TAKING SOME TIME WITH US. THE FOUNDER OF EHARMONY. A QUICK BREAK AND WE ARE BACK WITH MORE.

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