Samsung Will Offer Some Refunds After Intel Chip Flaw
Samsung will give refunds for computers equipped with chipsets that support Intel’s Sandy Bridge processors, James Chung, a spokesman for South Korea’s largest electronics maker, said today. NEC may push back the release of four new models because of the faulty chip, said Akiko Shikimori, a spokeswoman at Japan’s biggest PC vendor. Fujitsu Ltd. spokesman Masato Nagata said the company is investigating the matter.
Intel, the world’s largest maker of semiconductors, said yesterday it may spend $700 million to repair and replace affected products. The Santa Clara, California-based company said it corrected the flaw.
Lenovo Group Ltd., China’s biggest PC maker, said it’s working with Intel on the technical details and will have an update as soon as possible. It will also work with customers to find a remedy if any Lenovo products are affected, the Beijing- based company said in an e-mailed statement.
A spokesman for Acer Inc., the world’s second-largest PC maker, didn’t immediately respond to telephone calls.
Samsung will allow refunds or exchanges for six computer models sold in South Korea and one in the U.S., Chung said in a telephone interview. The offer will probably affect about 2,000 to 3,000 units sold since the products were introduced last month, he said.
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