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CSX’s New CEO Has a Big Idea for Railroads: Carry More Freight

  • Putting volume first is a surer path to profits, Hinrichs says
  • Former Ford executive wants to fix ties with shippers, workers
Joe Hinrichs
Joe HinrichsPhotographer: Stephen B. Morton/Bloomberg

Joe Hinrichs had never worked for a railroad when he was named chief executive officer of CSX Corp., but the company is counting on his outsider perspective as the insular industry is beset by challenges. 

Hinrichs, 56, left a two-decade career at Ford Motor Co. after losing out on the CEO job to Jim Farley and came to CSX, the third-biggest US railroad by revenue, in September. His only previous experience dealing with railroads came as a customer, when he led Ford’s logistics department two decades ago.