Passengers boarding a trans-Pacific flight from Auckland to New York on Thursday evening had no idea of the rude awakening that awaited them: a 16-hour ordeal that saw them back at square one.
Air New Zealand Ltd. Flight NZ2 should have touched down at John F. Kennedy International Airport Terminal 1 at 5:40 p.m. local time, but a power outage threw operations into disarray, affecting at least 135 flights into and out of the city.
