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Tennessee, North Carolina AGs Investigating Taylor Swift Ticket Presale

Soon after tickets went on sale, would-be customers began complaining of long waits, technical problems and poor customer service. 

Taylor Swift

Taylor Swift

Photographer: Terry Wyatt/Getty Images

Updated on

Tennessee Attorney General Jonathan Skrmetti is investigating consumer complaints about chaos during the presale of tickets to Taylor Swift’s concert tour.

Skrmetti said in a press conference on Wednesday that antitrust violations “could be an issue” regarding Ticketmaster and Live Nation Entertainment Inc. The two control more than 70% of the primary ticketing and live event venues market, according to consumer groups, and Skrmetti said he’s concerned a lack of competition has led to a poor experience and higher prices for consumers. So far, Ticketmaster and Live Nation have not been accused of misconduct.