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Microsoft Software Tackles Customer Supply-Chain Disruptions

New tool will analyze data from Microsoft’s own programs plus Oracle, SAP, others

Microsoft Corp. unveiled software that will help customers track and coordinate supply-chain systems by combining data from its own programs and tools from rivals like Oracle Corp. and SAP SE, seeking to attract companies roiled by several years of logistical disruptions caused by the Covid-19 pandemic, the war in Ukraine and severe weather.

Microsoft Supply Chain Center, released on Monday as a preview, is intended to offer a central view of information from customers’ existing applications, from Microsoft and other vendors. A supply-and-demand insights module will use artificial intelligence to predict shortages and supply constraints, while a tool for order management helps organize and automate filling orders. The software integrates with Microsoft’s Teams chat and conferencing software to ease communication with outside suppliers, and will include features and services from partners such as C.H. Robinson Worldwide Inc. and FedEx Corp.