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Post-Brexit IT System Error Causes Disruption for UK Importers

  • Traders hit by higher costs, delays after mix-up this week
  • UK government reverses IT change after customs forms rejected
Trucks at the Port of Dover in Dover, UK.

Trucks at the Port of Dover in Dover, UK.

Photographer: Chris Ratcliffe/Bloomberg

An error in the UK’s post-Brexit IT border system disrupted companies bringing goods in from the European Union, raising costs, adding bureaucracy and snarling deliveries.

A change to the government’s Customs Declaration Service -- which businesses use to generate forms for imports from the EU -- prevented some traders acquiring necessary paperwork on Tuesday. Trucks were held up at customs depots due to incorrect documentation and firms incurred extra expense seeking fixes.