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Southwest Air, Customer-Service Workers Reach Tentative Labor Deal

  • Five-year agreement calls for wage gains of 16% to 25%
  • ‘Snap-up’ provision links pay to wages at other carriers, too
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Southwest Airlines Co. and the union representing 8,300 US customer-service agents and other workers reached a tentative five-year labor agreement that provides raises, bonuses and overtime protection, the International Association of Machinists & Aerospace Workers said Monday.

The proposed contract, which must be approved by union members, provides wage increases of 16% to 25% over four years, bonuses and a so-called snap-up provision that boosts pay in some categories if comparable workers at other airlines agree to higher compensation, the union said in a statement.