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'Good Luck Finding It': Confused Borrowers Scramble for Student Debt Relief Details

The opt-in plan design means a potentially confusing information-gathering process and a mountain of paperwork for understaffed government offices.

President Joe Biden

President Joe Biden

Photographer: Bonnie Cash/UPI/Bloomberg

President Joe Biden’s announcement that he will cancel up to $20,000 in federal student loans for qualified borrowers could help score him points with progressives and young voters while fulfilling a promise he made when running for office.

Yet there is risk that the political benefit is snuffed out by challenges ranging from a frustrating information-gathering process to understaffing at government offices and loan servicers.