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Dufry CEO Says Duty-Free Sales Still Lag Despite Travel Rebound

  • Travel patterns shift to more leisure, less business, CEO says
  • Summer sales reached about 90% of 2019 pre-pandemic levels
Travelers pass a duty-free store, operated by Dufry AG at Milan airport.
Travelers pass a duty-free store, operated by Dufry AG at Milan airport.

Duty-free travel giant Dufry AG’s sales during the key summer season continued to lag behind pre-pandemic levels, even as countries eased coronavirus restrictions and travel rebounded, Chief Executive Officer Xavier Rossinyol said.

Speaking in an interview Tuesday, Rossinyol said travel patterns have shifted to more domestic and short-haul routes and fewer business trips. In July and August, sales reached about 90% of results in 2019, the year before the pandemic shut down travel.