Skip to content
City of London

HSBC Offers Gender-Neutral Banking in Inclusivity Bid

  • Bank starting to remove references to gender in some products
  • Citigroup, BMO are offering non-binary payment cards

HSBC Holdings Plc’s UK unit is planning to stop collecting data on the gender of its customers across some products as the bank pursues more inclusive services for non-binary and trans people.

The bank has begun removing references to gender in some products including HSBC Kinetic, its mobile first banking business account, and its new tool for mortgages in principle, according to a company spokeswoman. It is part of a wider review into the inclusivity of its offerings and further changes are being explored.