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Future of British Business

Heathrow Chaos Irks Board Member, Qatar Airways CEO Al Baker

  • UK hub should have anticipated staff crunch, executive says
  • Scrapping flights only weeks before has ‘cost implications’
Akbar Al Baker 

Akbar Al Baker 

Photographer: Jason Alden/Bloomberg
Updated on

London’s Heathrow airport should have better anticipated the disruption to flights this summer and given airlines more notice of the need to trim schedules, according to one of its own directors.

Qatar Airways Chief Executive officer Akbar Al Baker, who represents the Mideast state’s sovereign wealth fund on the Heathrow board, told Bloomberg Television he understood staffing issues facing the hub but was “disappointed” by its lack of foresight.