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Qantas Forecasts More Bumps Ahead After Travelers Blast Chaos

Qantas Airways Ltd. check-in counter at Sydney Airport in Sydney, Australia. 

Qantas Airways Ltd. check-in counter at Sydney Airport in Sydney, Australia. 

Photographer: Brent Lewin/Bloomberg

Qantas Airways Ltd., which has faced severe criticism from passengers over disruptions, is anticipating further challenges in the coming weeks as it navigates staff sickness and a tight labor market.

Passengers angered by delays and cancelations have lashed out at the airline and Chief Executive Officer Alan Joyce, particularly over a decision to shed thousands of jobs. The carrier had Australia’s worst domestic flight-cancellation record in May, scrapping 7.6% of its services, or one in 13.