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Chatbot Startup Gupshup Buys Knowlarity in $100 Million Deal

  • San Francisco-based startup adds messaging, video capabilities
  • Company sees automated contact center market expanding
The  Gupshup website.

The  Gupshup website.

Source:  Gupshup Inc.

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Chatbot developer Gupshup Inc. said it is acquiring cloud communications startup Knowlarity Communications Pvt. to bolster its voice messaging and video solutions capabilities.

The purchase price is about $100 million, according to a person familiar with the matter, who asked not to be named as the value isn’t public. Knowlarity specializes in cloud telephony as well as contact center automation and uses artificial intelligence to power its voice assistants, Gupshup said in a statement Wednesday, without disclosing how much it paid.