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Walmart Chief Customer Officer Exits, Head Merchant Retires

  • Charles Redfield to replace Scott McCall in merchandising role
  • Janey Whiteside to leave in March, CEO of U.S. operation says
Updated on

Walmart Inc. is losing two key executives in its U.S. operation as the retail giant ramps up its online offerings and attempts to reverse last year’s disappointing stock-market performance. 

Chief Merchandising Officer Scott McCall will retire after almost three decades with the company, according to a memo to employees from John Furner, who heads Walmart’s U.S. business. McCall has held the role since early 2020. Chief Customer Officer Janey Whiteside, who helped rethink the company’s approach to e-commerce, will leave in March, Furner said.