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Restaurant Brands’ Tim Hortons in ‘Hiring Crisis’: BNN Bloomberg

Inside A Tim Hortons Restaurant As CEO Says 'Must Win Battle for U.S. Consumers'
Photographer: Brent Lewin

Restaurant Brands International Inc. is facing a staffing crisis at its Tim Hortons chain tied to wage issues, according to emails obtained by BNN Bloomberg.

General managers at least 22 Tim Hortons locations have been discussing the “hiring crisis” for weeks as they struggle to retain staff and recruit new workers, according to internal emails seen by and interviews conducted by BNN Bloomberg. Employees also outlined other challenges, including staff burnout and complaints about pay disparities.