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Didi Vows to Improve Drivers’ Pay, Users’ Fares After Criticism

  • Company comes under fire from public and state media
  • Ride-hailing business reports net margin of 3.1% for last year
Didi Office in Hangzhou As Company Is Said to Accelerate IPO Plans
Photographer: Qilai Shen/Bloomberg

Didi Chuxing, the Chinese ride-hailing company, vowed to improve its payment structure for drivers and fares for users as it responded to media criticism and increased government scrutiny of dominant tech companies.

Drivers on Didi’s ride-sharing network on average earn 79% of what customers pay, it said in a statement on Friday. The company took a 30%-plus cut of 2.7% of the trips on its platform and said it would “try our best to prevent these extreme cases from happening.”