With Traders Far From Offices, Banks Bring Surveillance to Homes
- Lenders hang hopes on taped calls, machine learning technology
- Remote working poses long-term challenge for compliance teams
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In this open-ended era of working from home, the financial industry is taking unprecedented steps to police bankers and prevent wrongdoing.
Traders at firms like Barclays Plc must certify they work in separate rooms to housemates. Morgan Stanley bankers are using laptops where every key stroke is recorded. Lenders including NatWest Group Plc are requiring daily location updates from traders and recording video calls.