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Pursuits
Businessweek

The Airport of the Future Will Have No Check-In or Security Lines

The pandemic pause in travel may actually fix flying for the long term, say experts.

An employee wearing a face mask cleans a kiosk at the departure hall of Singapore Changi Airport.

An employee wearing a face mask cleans a kiosk at the departure hall of Singapore Changi Airport.

Photographer: Ore Huiying/Getty Images AsiaPac

Navigating the Roman circus of obstacles known as an international airport is likely the one thing travelers aren’t missing during the Covid-19 crisis. Now that forecasts predict tourism won’t fully recover until 2023, these transit centers are getting a rare, low-traffic chance to make many of the changes flyers have long wanted—along with upgrades they never imagined.

Among them: disinfection booths, biometric security scans, automated customs and border patrol screenings, and enhanced self-check-in stations. Together, they represent the most significant overhaul of the airport experience since Sept. 11.