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AT&T Says 338,000 Mobile Users Stopped Paying Due to Covid

  • Pandemic cut earnings by 9 cents, took $2.8 billion from sales
  • Dividend to be about 60% of free cash flow, from 51.3% in 2019
Photographer: Andrew Harrer/Bloomberg
Updated on

AT&T Inc. said 338,000 regular mobile-phone subscribers stopped paying for their service due to the Covid-19 crisis, which is the first time a U.S. mobile-phone company has disclosed how many people are skipping bills under financial duress from the pandemic.

The company said an additional 159,000 broadband customers and 91,000 TV subscribers have also stopped payments due to Covid-19 in the second quarter. AT&T and other carriers have vowed not to shut off service to people affected by the viral crisis.