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Social Distancing Is Improving Your Shopping Experience

After years of delays, the pandemic is pushing U.S. retailers to adopt technology that’s good for consumers.

Timothy Weyandt, a sales rep for Jared The Galleria of Jewelry in The Woodlands, Texas, uses online video calls as part of a new purchase and checkout process triggered by coronavirus.

Timothy Weyandt, a sales rep for Jared The Galleria of Jewelry in The Woodlands, Texas, uses online video calls as part of a new purchase and checkout process triggered by coronavirus.

Source: Signet Jewelers

Corrected

Before Covid-19, visitors to Jared The Galleria of Jewelry browsed glass cases of engagement rings and diamond earrings and paid at a pin pad. But now this routine—culminating in the furious printing of a receipt—has been turned upside down.

And it’s likely to stay that way.