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Amazon, Microsoft Offer Little Relief to Small Cloud Clients

  • Startup requests Google pass along cloud ‘pandemic credits’
  • Big customers may get a break from Big 3 utilities of the web
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Photographer: Jim Young/Bloomberg
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By mid-March, John Lyotier’s travel software business Left Technologies Inc. was cratering with the spread of the pandemic. Seeking to cut costs, he reached out to his office landlord, who offered rent relief. Then he contacted Amazon.com Inc., asking to “explore creative financing opportunities” for his monthly cloud-computing bill.

The response was succinct. “’Nope, that’s the way it is,’” Lyotier recalled.