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Coming Soon: Airline Wi-Fi That Actually Works

A group of carriers and tech companies unveil a set of unified standards that may be the first step.


Source: Getty Images

Air travel and glitch-free internet access are often considered mutually exclusive, thanks to the technical difficulties associated with making Wi-Fi work at 40,000 feet.

For the airlines, a satisfying online experience is even more elusive. The hardware, software, maintenance and inability to easily switch service providers combine for a very expensive headache.