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‘We Feel Really Terrible,’ Says CEO Whose App Roiled Iowa Caucus

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Iowa Will Fix Caucus Mistakes, Ex-Iowa Democratic Party Director Says

The chief executive of the technology company whose app threw the Iowa caucuses into disarray Monday night defended his company but apologized for a technological glitch that angered candidates, left voters baffled and upended the opening act of the 2020 Democratic presidential primary.

“I’m really disappointed that some of our technology created an issue that made the caucus difficult,” said Gerard Niemira, the CEO of political technology company Shadow Inc., in his first interview after the caucus. “We feel really terrible about that.”