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Singapore Hotels to Use Facial Recognition to Speed Check-In

  • System linked directly with city-state’s immigration authority
  • Kiosks, mobile phones used as program starts at pilot hotels
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Hotels in Singapore are trialing the use of facial-recognition technology to speed up guests’ check-in times and boost worker productivity in an initiative that’s linked up with the city-state’s immigration authorities.

The new system, which was launched this week, enables visitors to use a kiosk or mobile phone to verify their identity, eliminating the need for manual checks, the Singapore Tourism Board and local hotel association said in a statement. That can trim check-in times by as much as 70%, they said.