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Amazon Workers Are Listening to What You Tell Alexa

A global team reviews audio clips in an effort to help the voice-activated assistant respond to commands.

Video player cover image — Amazon Listening To What You Tell Alexa

By

Giles Turner, and

Natalia Drozdiak

April 10, 2019, 10:34 PM UTC

Tens of millions of people use smart speakers and their voice software to play games, find music or trawl for trivia. Millions more are reluctant to invite the devices and their powerful microphones into their homes out of concern that someone might be listening.

Sometimes, someone is.