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America’s Fastest-Growing Credit Card Is Also Its Least Favorite

  • Credit One received more complaints than Citigroup last year
  • Owners include Ben Navarro, who tried to buy NFL’s Panthers

Credit One Bank is America’s fastest-growing credit-card issuer. It’s also the most complained about.

Customers filed more grievances about Credit One last year than Citigroup Inc. and JPMorgan Chase & Co. combined, although the Las Vegas-based lender has issued a 13th as many cards, according to Federal Trade Commission data. On a per-card basis, Credit One got twice as many complaints as Wells Fargo & Co., even though that bank’s numbers include unrelated issues, like its fake-account scandal.