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Economy

Can London Become a People-Centric Smart City?

“That's no easy step—it involves investment in human beings, not just systems,” says the city’s newly-appointed chief digital officer.
London Mayor Sadiq Khan spoke about his Smart London 2.0 plan at South by Southwest.
London Mayor Sadiq Khan spoke about his Smart London 2.0 plan at South by Southwest.Suzanne Cordeiro/Reuters

In his speech at the South By Southwest festival in Austin, London Mayor Sadiq Khan cautioned the world about the perils of the ongoing tech revolution: Social media has helped proliferate fake news, popularized online hate speech, and created ideological silos. Tech companies seeking to disrupt the status quo have had negative, unintended consequences, he said.

“There’s been a dereliction of duty on the part of politicians and policymakers to ensure that the rapid growth in technology is utilized and steered in a direction that benefits us all,” he said.