Macy’s Suffers Credit-Card Processing Glitch
- Retailer says it has now ‘fully resolved’ the problem
- Social-media users around the U.S. have griped about delays
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Macy’s Inc. struggled to process credit cards in its stores on Black Friday due to heavy volume, a painful setback as the retailer kicked off the holiday season.
Some transactions took longer to handle as payment systems reached capacity, spokeswoman Blair Rosenberg said in an email. The company has now “fully resolved” the problem, she said.