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The Transit App That Can See Subway Disruptions

In real time!
relates to The Transit App That Can See Subway Disruptions
Brendan McDermid/Reuters

With signal outages, garbage fires, door jams, and a constellation of track repairs, New York City’s oft-delayed subways present a daunting challenge for their six million daily riders. To navigate a system in decline, it takes a village of fellow passengers, conductors, and a phalanx of sharp transit apps that can alert commuters to breakdowns and suggest alternative routes.

This month, a new feature on one such tool should prep New York City riders for a little more success. Citymapper, the UK-based transportation software startup, now automatically interprets the MTA’s service statuses—descriptions of incidents, construction projects, and outages affecting subway lines, posted to the agency’s website—and factors them into its route recommendations.