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United to Reimburse All Passengers on Flight That Caused Uproar

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United Struggles to Contain Damage Over Passenger Removal

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United Continental Holdings Inc. is reimbursing all passengers on the flight in which a man was forcibly removed by security officers, attempting to make peace in a public-relations mess that refuses to die.

The refund follows an extraordinary several days for the airline after video posted to social media showed the customer being pulled from his seat and dragged down the aisle of a plane after refusing to give up his spot.