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Citigroup Says Tech Trouble Fixed After Customer Complaints

  • Posts on social media indicated purchases denied, ATMs down
  • ‘Brief system issue’ was to blame, bank spokeswoman says
Updated on

Citigroup Inc., the fourth-biggest U.S. bank by assets, said it repaired a technical issue after customers complained on social media that they couldn’t access accounts remotely and automated teller machines were inoperative.

“We resolved a brief system issue that affected service this evening for some customers,” Jennifer Bombardier, a spokeswoman for the New York-based bank, said in an e-mailed statement late Friday. “We sincerely regret any inconvenience this caused customers.” She didn’t say how long the trouble lasted or which services were hampered.