American Airlines Pilots Blast Return of ‘Toxic Culture’

  • Union says American product is `outright embarrassing'
  • Company says `well aware' that cultural change is needed

American Airlines planes parked at Ronald Reagan National Airport in Washington, D.C.

Photographer: Andrew Harrer/Bloomberg

American Airlines Group Inc.’s pilots union, an early backer of the carrier’s merger with US Airways, blasted the return of “toxic” labor relations, a substandard product and violations of their contract.

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