You, a Bruce Springsteen-lover from Staten Island, spent the better part of a December morning refreshing your web browser in an attempt to buy tickets for The Boss at Madison Square Garden. It didn’t work out, and now Eric Schneiderman wants you to know it wasn’t your fault.
The New York Attorney General’s office outlines all the ways the ticket market is stacked against the average consumer in a 44-page report to be released Thursday. Public inventory is limited, some ticket brokers get favored treatment, and still others used bots to buy up large swaths of seats (yes, that’s illegal) before your slow computer even enters the line.