Photographer: Chris Ratcliffe/Bloomberg

Can Google and Facebook Help Fight Against Islamic State?

  • Google, Facebook join calls for united front as U.S. responds
  • Time to fight second war in cyberspace, U.K. lawmaker says

A year before Islamic State established its extremist caliphate in Syria and Iraq, Abdulmunam Almushawah noticed a disturbing development from more than 1,000 miles away in Saudi Arabia.

QuickTake Fighting Islamic State

The head of a program financed by the Saudi government that tracks jihadists online said he saw new trends emerging among the militants as early as 2013. They were forming technical groups to help radicals send encrypted messages. There was a flurry of activity in French, and calls for jihad in Europe were mounting. Two years later, there were massacres in Paris, first at magazine Charlie Hebdo in January and then at multiple targets in November.

“We understood that they had been building today’s reality,” Almushawah said in an interview at his base in Riyadh. "What happens in real life has a previous shadow in the electronic world.”

The U.S. and its allies say they are winning the fight against Islamic State, clawing back territory over the past year and liberating towns like Kobane in Syria and Ramadi in Iraq. Yet ground is being lost in an area airstrikes can’t reach, a space largely controlled by U.S.-based companies. Executives from Google Inc. and Facebook Inc. along with government officials are now rallying support for a concerted response.

Digital Territory

The information gathered by Almushawah encapsulates how tough it is to turn what’s currently hindsight into foresight. Jihadists have developed a level of technical knowledge that allows them to use the Internet and social media without being caught by intelligence agencies, Europol said in a report released on Monday.

The Internet campaign by Islamic State, also known as ISIS, ISIL or Da’esh, helped entice thousands of foreign foot soldiers and inspire lone wolf attacks.

The one in San Bernardino, California, showed how the Internet helps “crowd-source terrorism, to sell murder,” said James Comey, director of the Federal Bureau of Investigation. It involved people “consuming poison on the Internet,” he said in a speech two weeks after the December attack.

Almushawah most recently noticed an increase in dialog involving Indonesia. A bomb in Jakarta claimed by Islamic State left eight people dead this month.

Islamic State is “the first terrorist organization that has managed to occupy and hold both the physical territory and the digital territory,” Jared Cohen, director of Google Ideas, said in an online presentation last week. The ground war and the war online must be treated the same and it’s up to governments to communicate with companies to find the best way of fighting back, he said.

New Dynamic

A 17-minute video apparently released by Islamic State on Sunday showed footage purporting to be of the nine assailants who participated in the Nov. 13 Paris attacks in territory controlled by the group before the assaults, while declaring French businessmen and political leaders targets of the group. It was titled: “Kill wherever you find them.”

Social media companies have been cooperating with western intelligence agencies, but have been walking the fine line between helping in the fight against extremism and unleashing a torrent of demands from countries worldwide to delete postings.

Facebook Inc.’s chief operating officer, Sheryl Sandberg, said at the World Economic Forum in Davos that when one Islamic State page is removed, it’s just replaced by another. “The best antidote to bad speech is good speech,” she said, citing an example of neo-Nazis in Germany whose page was undermined by messages of tolerance.

Last year, YouTube removed 14 million videos and Twitter suspended 10,000 Islamic State accounts, according to Joanna Shields, a British lawmaker with responsibility for Internet security. As it recruits worldwide, the group produces propaganda material in over 20 languages, Shields told a conference in Munich on Jan. 17.

“There’s a new dynamic to the threat in this digital age that demands a new response,” Shields said. “While air strikes are degrading their positions in Iraq and Syria, Da’esh are fighting a second war for the hearts and minds of the next generation, spreading a warped world view.”


As that online reach expanded, so have efforts by law-enforcement agencies to counter it as they did for Al-Qaeda.

The U.S. this month announced its Countering Violent Extremism Task Force, a new group that will integrate the effort at home, and another organization to liaise with international partners. The White House said on Jan. 8 President Barack Obama’s security team met with technology companies in California.

London Metropolitan Police Service’s specialist unit removes 1,000 pieces of extremist content every week on average, while Europol set up a team in June with the remit to combat Islamic State’s social media presence. Its mission statement was to shut down any new Islamic State affiliated account within two hours of it coming online.

The challenge is to snuff out recruitment and incitement on the Internet and social media while maintaining enough sources of intelligence to diminish the group’s appeal and foil attacks.

“A victory in cyberspace isn’t necessarily shutting down their presence online,” said Tristan Reed, a security analyst at the strategic advisory firm Stratfor. Winning is using “online activities for the purposes of intelligence,” he said.

Extremist Soul

Back in Riyadh, Almushawah’s unit, called Assakina, started in 2003 in a country whose own conservative brand of Islam has been blamed for fueling jihad. Fifteen of the 19 perpetrators of the Sept. 11, 2001, attacks on the U.S. were Saudi citizens.

Assakeena has identified 200 Islamic State militants from the Gulf and has tailored messages to appeal to each Twitter account based on what they post. For radicals interested in religious edicts, fatwas, the center asked senior clerics to come up with some that contradict Islamic State’s messages.

While there’s a potential for success, the effort still targets only a relative handful of militants, said Almushawah. What’s needed is a global approach, he said.

“Cyberspace is Islamic State’s soul,” said Almushawah.

Watch Next: How Islamic State Makes Money Explained in Three Minutes

How Islamic State Makes Money Explained in Three Minutes
Before it's here, it's on the Bloomberg Terminal. LEARN MORE