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FedEx Draws Consumer Scorn for Late Shipments

  • Company says remaining delayed packages to be delivered today
  • UPS reports no issues after 2013 holiday-service failures
Bloomberg business news

FedEx Fails to Deliver by Christmas

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Greg Richmond ordered two wool caps from Overland Sheepskin Co. on Dec. 22 to give to his wife for Christmas, and asked for overnight delivery to ensure a pre-holiday arrival. On Friday, at home in Chicago, he was still waiting for FedEx to show up.

Two years ago, United Parcel Service Inc. found itself under fire from consumers for failing to deliver some packages in time for Christmas. Now FedEx Corp. is being excoriated on social media from customers missing everything from clothes to food. The company said Saturday remaining delayed packages will be delivered today.