Michael Lejeune, creative director for the Los Angeles Metro, still remembers when the bell tolled for the transit agency’s design jobs. Literally. There was a counter and a bell at the entrance to the graphics department, and when other Metro employees needed a hand with something creative, they’d stop by and make a request like so: Ding! I need a brochure!
“The first thing we did was blow up the bell and remove the counter,” says Lejeune, who arrived at Metro 14 years ago in September. “We’re not a deli.”