The Missing ‘Leadership Principle’ at Amazon

The online retail giant has maintained a disruptive spirit, but it may need to adapt its corporate culture to keep employees happy

Inside Amazon's Working Environment and Culture

Amabots and Amholes; employees sobbing at their desks; colleagues spamming the internal employee-review tool in an attempt to eject their managers from the company; cancer survivors returning to work, only to be put on “performance improvement plans.” These and other rich anecdotes made the New York Times broadside against Amazon an entertaining and brutal read, which drew a rebuke from the company’s top dog.

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