How Zappos Converts New Hires to Its Bizarre Office Culture
DeVonTae Browne didn't know anything about the management discipline of Holacracy before showing up at orientation for his new job in customer service at Zappos. "I wasn't entirely sure what it meant," he admits. Three weeks into the online shoe retailer's monthlong on-boarding slog, Browne is a convert to the avant garde management strategy. "I’m pretty much buying whatever someone is selling, as far as Holacracy goes," Browne says. "I’m definitely all-in."
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